Vulnerability Disclosure Policy
PostOptima AI is committed to maintaining the security of our platform and protecting our users' data. We welcome security researchers and users to report any vulnerabilities they discover.
How to Report Security Issues
If you discover a security vulnerability, please report it to us at:
Email: security@postoptima.com
What to Include in Your Report
- Description of the vulnerability
- Steps to reproduce the issue
- Potential impact assessment
- Suggested fix (if available)
- Your contact information
Our Response Process
- We will acknowledge receipt within 24 hours
- Initial assessment within 3 business days
- Regular updates on progress
- Public disclosure after fix is deployed
Security Best Practices
We follow industry best practices to secure our platform:
- Regular security audits and penetration testing
- Encryption of data in transit and at rest
- Multi-factor authentication for admin access
- Regular security updates and patches
- Employee security training programs
Responsible Disclosure
We ask that you:
- Do not access or modify other users' data
- Do not perform actions that may negatively impact other users
- Do not publicly disclose the vulnerability before we've had time to address it
- Give us reasonable time to respond and fix the issue
Note: This security policy is based on industry standards and may be updated as our security practices evolve. We appreciate your cooperation in keeping our platform secure.